Frequently Asked Questions
Everything you need to know about your Goose the Band order.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, domestic delivery takes 3-7 business days, while international shipping times vary by location.
What is your return policy?
We accept returns on unworn and unwashed apparel within 30 days of delivery. Please note that limited edition tour merchandise and sale items are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard unisex fit, but we recommend measuring a favorite shirt at home to compare with our charts.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international customers are responsible for any customs fees, duties, or taxes incurred upon entry.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make changes, though we cannot guarantee modifications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.